9855052349 [email protected]
Bharatpur-11, Chitwan, Nepal

Our Services

SS Surgical provides comprehensive support for all your medical equipment needs, from installation and maintenance to repairs and consultation.

Maintenance Programs

Regular maintenance is crucial for medical equipment reliability and longevity. Our maintenance programs are designed to keep your systems in optimal condition, prevent unexpected downtime, and extend equipment lifespan.

What We Offer

  • Scheduled preventive maintenance visits
  • Comprehensive system checks and performance verification
  • Early identification of potential issues
  • Software updates and firmware upgrades
  • Detailed maintenance reports and documentation
  • Priority scheduling for service calls
Maintenance Programs

Frequently Asked Questions

How quickly can you respond to service requests?

Our standard response time is within 24 hours for routine service requests. For emergency situations, we offer priority response times, typically within 4-6 hours depending on your location. Service contracts can include guaranteed response time SLAs.

Do you offer service contracts?

Yes, we offer flexible service contracts tailored to your facility's needs. Our contracts can include scheduled maintenance, priority repairs, parts coverage, and extended warranties. Contact our service department for a customized quote.

Are your technicians certified?

All our technicians are fully certified and undergo regular training to stay current with the latest technology and best practices. They have manufacturer-specific certifications for the equipment they service and comply with all relevant industry standards.